Los Angeles residents Hancock Park and La Brea struggle to get their mail on time. Unbearable, they have filed complaints with the US House of Representatives and the Federal Postal Service, but the only response was to ask for your understanding as there was a labor shortage due to COVID-19.
According to ABC7 news, residents of Hancock Park and Labrea have complained about inconveniences due to the delay in delivery of mail by the Federal Postal Service since May last year. The number of times a local postman delivers mail to an apartment or house has become irregular – from 2 to 4 times a week. In particular, residents said that since June last year it has been impossible to predict, for example, when the mail will arrive around 21:00, and not in the daytime. One of the residents said, “It took my husband over a month to get his death certificate after he went to heaven.”
The biggest reason for the residents’ complaints was “indifference”. Residents have submitted complaints to the Federal Congressman and to the Postal Service however there has been no response. Another resident said, “Neither the Congressman nor the Postal Service is paying attention to this inconvenience.” The local postal service explained that delivery delays were due to labor shortages and the burden of work due to COVID-19. The postal service explained that the arrival time of mail is different because the mail delivery time system works in a situation where there is a shortage of couriers. On the other hand, the Postal Service stressed that, unlike regular mail, “first class mail” is delivered on time.